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Questions about an order? Need additional assistance? We're people and we're here.
Order Support
For questions about existing orders, shipping, or returns, please include your order number in your message.
Follow Along
Common Questions
Where do you ship?
We currently ship to 29 countries. If yours isn't listed, drop us a line and we'll try to see what we can do for you! Please note: international orders may be subject to customs fees which are out of our control and will be your burden to bear.
What's your return policy?
Given the small size of our team (quite literally ONE!) and one-size-fits-all for all of our products, we don't accept standard returns. Of course, if you receive something with a defect or experience damage in shipment, please reach out and we'll figure something out.
How long does shipping take?
We're still working out the kinks, so give us a bit of time, but we're aiming to get stuff shipped out within 3–5 business days.